Grievance Redressal & Escalation Matrix
How to raise a complaint with Nayan Pokharkar Private Limited, and how to escalate it to SEBI if unresolved.
SEBI registration details
- Registered entity name: Nayan Pokharkar Private Limited
- Trade name / website: www.nayanpokharkar.com
- Type of registration: Research Analyst
- SEBI RA registration number: INH000026691
- BSE RA enlistment number: 7148
- Official SEBI Research Analyst list: see the official SEBI Registered Research Analyst list.
- Official BSE Registered Research Analyst list: see the official BSE Registered Research Analyst list.
- Registration date: May 5, 2026
Registered address
SR 19/2, Ganesh Nagar, BhosarigoanPune, Maharashtra 411039
Customer support and primary contact
Customer Support Head / CEO: NAYAN POKHARKAR
- Phone: +91 93220 34419
- Email: info@nayanpokharkar.com
How to raise a grievance
If you are dissatisfied with any aspect of our services, please raise your concern through either of the following channels.
- Email info@nayanpokharkar.com.
- Call +91 93220 34419.
Escalation process
If your issue remains unresolved after 7 working days, or if the response received is unsatisfactory, you may escalate the matter directly to SEBI through the platforms listed below. Note that this 7-working-day threshold is our own internal escalation trigger, distinct from the 21-day maximum timeline SEBI sets for a Research Analyst to resolve a grievance, as described in our Investor Charter.
SEBI grievance platforms
- File a complaint on the SEBI SCORES portal.
- Seek resolution through the SEBI SMART ODR platform for online conciliation or arbitration.
- Call the SEBI toll-free helpline at 1800 22 7575 or 1800 266 7575.
- Find contact details for your nearest office via the SEBI regional offices contact list.
- Check registered intermediaries through the SEBI Market Intelligence (MI) portal.
Reporting impersonation or fraud
- If you suspect impersonation by another entity claiming to represent us, report it through the National Cyber Crime Reporting Portal.
- Report online financial fraud through the National Cybercrime Helpline at 1930.
Grievance redressal and escalation matrix
The contact details below apply across all designations within the firm, since Nayan Pokharkar Private Limited operates as a single-analyst Research Analyst entity.
| Designation | Contact person | Address | Contact number | Working hours | |
|---|---|---|---|---|---|
| Customer Care | Nayan Pokharkar | SR 19/2 GANESH NGR, Bhosarigoan, PUNE, MAHARASHTRA, 411039 | +91 93220 34419 | info@nayanpokharkar.com | 10:00 AM–5:00 PM (holidays off) |
| Head of Customer Care | Nayan Pokharkar | SR 19/2 GANESH NGR, Bhosarigoan, PUNE, MAHARASHTRA, 411039 | +91 93220 34419 | info@nayanpokharkar.com | 10:00 AM–5:00 PM (holidays off) |
| Compliance Officer | Nayan Pokharkar | SR 19/2 GANESH NGR, Bhosarigoan, PUNE, MAHARASHTRA, 411039 | +91 93220 34419 | info@nayanpokharkar.com | 10:00 AM–5:00 PM (holidays off) |
| CEO | Nayan Pokharkar | SR 19/2 GANESH NGR, Bhosarigoan, PUNE, MAHARASHTRA, 411039 | +91 93220 34419 | info@nayanpokharkar.com | 10:00 AM–5:00 PM (holidays off) |
| Principal Officer | Nayan Pokharkar | SR 19/2 GANESH NGR, Bhosarigoan, PUNE, MAHARASHTRA, 411039 | +91 93220 34419 | info@nayanpokharkar.com | 10:00 AM–5:00 PM (holidays off) |